FAQ
At the moment, we do not offer overnight or expedited shipping.
Do you offer "Pick ups" in your city?We currently do not offer pick up orders.
What is the difference between transparent lace and HD lace?
Transparent lace is more see-through than normal or medium brown lace. HD lace is also see-through and thinner than transparent lace and very easy to apply and melt into skin. Transparent lace is more thicker than HD lace.
Processing typically takes 1-5 business days and shipping takes 1-4 business days. When purchasing wigs, processing times takes 8-20 business days as they are custom made products and require more time to make. Please keep in mind, before placing your order that due to COVID-19, that shipping could possibly take longer.
What is the difference between 13x6 lace and 13x4 lace?
The difference between a 13x6 lace is that it has more parting space or than a 13x4 lace. A 13x4 lace is slightly limited and may not be suitable for those who may want a little more space for certain hairstyles.
Can the hair be dyed or bleached?
Yes, Our hair can be dyed or bleached.
How to take care of curly hair?
- Keep the hair moisturized. It doesn't need product every single day because you don't want to overly saturated or weigh down your extensions with products. If you still choose to moisturized the hair, Choose a light sulfate free leave-in conditioner.
- Another key factor is proper detangling hair techniques. Combing from ends to the roots using a wide-tooth comb on wet hair. Do not detangle your hair on dry hair with cause unnecessary tangling and/or shedding.
- Since curly hair is high maintenance its best to wash it regularly. Add a weekly co-wash or wash day to your hair to your regimen.
- Letting your hair air dry. Avoid heat.
- Protecting your hair at night is essential especially if you have a sew-in or your sleeping with wigs on your head. You need to make sure you sleep with a silk bonnet or silk pillow at night to retain moisture and possibly keep your curls defined.
Can the curly hair can be straightened?
Curly hair can be straightened and reverted back to its natural state. Please keep in mind the more you straightened the hair the looser the curl will be especially if you don't use heat protectant. The curly hair does not get boned straight after being flat ironed.
How much does each bundle weigh?
Each bundles typically weighs between 3.5-4.0z oz (100 grams)
What happens if I'm missing an item(s) or product(s)?
Please contact us through email at
royalessynse@gmail.com
How long does the hair last?
With proper care Royal Essynse’s raw hair can last up to 5 years.
Any further questions that hasn't been answered, please feel free to contact us through email at royalessynse@gmail.com